Thousands of customers fill up at GetGo every day, which is why we make fuel safety our number one priority! It’s also why we expect customers to follow several simple guidelines while fueling their vehicles — and why we reserve the right to shut off pumps when we observe practices that might threaten your safety or the safety of others. We enforce these rules for the protection of all our customers and Team Members, and also to remain in compliance with flammable and combustible liquids laws respective to the states in which GetGo operates.
Warning: Improper filling creates a danger of fire! It is unlawful and dangerous to dispense gasoline into unapproved or improperly labeled containers.
For your safety, practice these gasoline storage rules in your home:
The fuel safety rules we follow at GetGo are consistent with industry and governmental standards for the safe handling of flammable and combustible liquids.
If you’re interested in learning more about the laws governing fuel safety where you live, you’ll find the following Web sites helpful:
National Fire Protection Association
American Petroleum Institute
Can I pay at the pump?
Yes! All of our stations offer “Pay at the Pump" for your added convenience.
Why does GetGo “hold” my funds if I use a debit or credit card at the pump?
When gasoline is purchased with a PIN debit card, GetGo requests a "pre-authorization" before beginning the fueling process. This "pre-authorization" assures that GetGo will be paid for the fuel dispensed. The amount "pre-authorized" is the lower of the dollar limit set by the card issuer or up to $129. After fuel is dispensed, GetGo immediately sends a "completion transaction" notice to the card issuer. It is the responsibility of the debit card issuer to reverse the amount that was "pre-authorized" and deduct the actual amount for the fuel purchased as shown on the receipt.
Where do I find more information on how to redeem fuelperks!®?
Our fuelperks!® program is available in select markets. Learn more at getgo.com/perks.
What types of fuel are available at GetGo?
We offer the highest quality fuels available including every grade of gasoline. In select markets, we even offer diesel and kerosene! Check the Store Locator for details.
Where does the gas I buy at GetGo come from?
We provide high quality gasoline that meets or exceeds all federal, DEP, EPA and auto manufacturer requirements. Our fuel is collected from the same terminals that other national brands use, making our product very similar to what the major gas companies offer at the pump. Although it is almost impossible to distinguish a crude oil’s country of origin, our suppliers are domestic and based in Pennsylvania. Every grade of our gasoline comes from domestic refiners.
Is gas cheaper at GetGo than at the competition?
Our goal is to deliver low prices on all grades of our fuel!
Why should I turn off my car before fueling?
While fueling, gasoline fumes hover approximately 12 to 24 inches above the ground and may fan out as much as 20 feet. If left running, heat from your vehicle’s catalytic converter could ignite a flash fire.
Why can’t I stay inside my vehicle during fueling?
By remaining outside of your vehicle while fueling — and by making sure to ground yourself by touching a metal object (your car door, for example) prior to touching the hose — you minimize the risk of a static discharge that could ignite fumes. Additionally, you’re better able to monitor the pump and react in case of an overfill or other problem.
Why should I remain with my vehicle during fueling?
Staying close to your car during fueling allows you to be attentive to the status of the fill-up, minimizing the risk of overfilling or spilling. Customers may be held liable for emergency response and environmental clean up costs in the event of a fuel spill caused by negligence at the pump.
Why can’t I smoke at the pumps?
Lit tobacco products in the presence of gasoline fumes are a potentially lethal combination, which may lead to a fire or an explosion.
Why should I not top off my tank or fuel container?
Gasoline naturally expands in your fuel tank. By topping off your tank after the auto shut-off has engaged, you risk spillage or an unsafe accumulation of vapors. One ounce of spilled gasoline produces the same volatile emissions as a car driving 56 miles.
When filling a fuel container, why should I use a color-coded system (red for gasoline, blue for kerosene, yellow for diesel)?
This simple system for differentiating between fuel types helps to prevent cross-contamination of fuel containers. Even a small amount of gasoline residue mixed with kerosene can lead to a potentially deadly situation. Required by law in states in which GetGo operates.
Why should I always fill containers on the ground — never in a vehicle, trunk, truck bed or trailer?
Grounding fuel containers is essential for eliminating the risk of a static discharge that may ignite gas fumes. Automobile carpet or bed liners in trucks increase the potential for a static charge.
Can I fill up multiple vehicles when redeeming perks for a fuel discount?
Filling multiple vehicles, or double-pumping, increases the risk of fire, and is strictly prohibited at GetGo fuel stations.
All of these policies are in accordance with the National Fire Protection Association (NFPA) and are required by law in many states in which GetGo operates, and will be strictly enforced by GetGo personnel. GetGo Team Members are authorized to shut off pumps when they witness unsafe fueling practices.
What is GetGo’s fuel guarantee?
Every year, more than 2,500,000 customers get going and keep going with GetGo gasoline! Why? Because we offer the highest quality fuel available. Our quality gasoline meets or exceeds all Federal, DEP, EPA and auto manufacturer requirements. We monitor our state-of-the-art equipment, storage tanks and systems 24 hours a day, 7 days a week so that you'll get the highest quality gasoline, diesel and kerosene every time you fill up. If your car develops a problem that was caused by our gasoline, we'll pay for the repair. Problem must be verified by an ASE A8 certified technician to receive full payment for repair.